Privacy Policy

Effective Date: January 1, 2025  |  Last Updated: April 1, 2026

Blue Nook Realty ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, use our services, or contact us. By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect information you provide directly to us and information we gather automatically when you interact with our website. The categories of personal information we may collect include:

  • Contact Information: Name, email address, phone number, and mailing address — collected when you register an account, submit a contact form, or enquire about a property.
  • Account Information: Username, password (stored in encrypted form), saved searches, and property preferences associated with your Blue Nook Realty account.
  • Property & Transaction Details: Information about properties you view, save, list, or enquire about, as well as any correspondence with our agents.
  • Financial Information: If you use our mortgage calculator or request a financing referral, we may collect information about your income, credit range, or budget preferences. We do not store full financial account numbers on our servers.
  • Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data collected automatically via server logs and analytics tools.
  • Communications: Records of messages you send us via our contact form, email, or live chat features.

We collect only the information necessary to deliver our services and improve your experience. You are not required to provide personal information to browse public listing pages, though certain features — such as saving properties or contacting agents — require account registration.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To create and manage your account and provide access to our platform and services.
  • To respond to your enquiries, property requests, and communications promptly and accurately.
  • To personalise your experience by displaying properties and content relevant to your stated preferences and search history.
  • To send transactional communications, such as enquiry confirmations, account notifications, and property alerts you have subscribed to.
  • To send marketing communications (newsletters, market updates, new listings) where you have provided consent or where permitted by applicable law. You may opt out at any time.
  • To analyse website usage, measure the effectiveness of our marketing, and improve the functionality and content of our platform.
  • To comply with legal obligations and enforce our Terms of Service.

We will not use your personal information for purposes incompatible with those listed above without providing you with prior notice and, where required, obtaining your consent. We retain your information only as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

3. Cookies & Tracking Technologies

Our website uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyse site traffic, and deliver relevant content and advertising. Cookies are small data files stored on your device that help us recognise returning visitors and remember your preferences.

We use the following categories of cookies:

  • Strictly Necessary Cookies: Required for core website functionality, such as user authentication, session management, and security. These cannot be disabled without affecting site performance.
  • Analytical / Performance Cookies: Allow us to measure visitor behaviour, identify popular pages, and diagnose technical issues. We use tools such as Google Analytics for this purpose. Data is aggregated and anonymised where possible.
  • Functionality Cookies: Remember your preferences — such as saved searches, preferred location filters, and display settings — to personalise your experience on return visits.
  • Marketing Cookies: Used to deliver relevant property listings and advertisements on third-party platforms based on your browsing activity on our site. These are only placed where you have given explicit consent.

You can manage cookie preferences through your browser settings or via our cookie consent tool. Disabling certain cookies may affect the functionality of our website. For more information on how Google Analytics handles your data, please visit Google's Privacy Policy.

4. Data Sharing & Disclosure

Blue Nook Realty does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

  • Service Providers: We engage trusted third-party vendors — including hosting providers, email delivery platforms, analytics services, and CRM tools — who process data on our behalf under strict confidentiality agreements and only as instructed by us.
  • Real Estate Professionals: When you enquire about a specific property or request to be connected with an agent, your contact information will be shared with the relevant Blue Nook Realty agent or partner agency to facilitate your request.
  • Referral Partners: With your consent, we may share your information with mortgage lenders, insurance providers, or legal professionals to facilitate services you have requested.
  • Legal Compliance: We may disclose your information where required by applicable law, court order, or governmental authority, or to protect the rights, property, or safety of Blue Nook Realty, our clients, or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on our website.

All third parties with whom we share personal data are contractually obligated to handle it in accordance with applicable data protection laws and our privacy standards.

5. Your Rights & How To Contact Us

Depending on your location, you may have the following rights with respect to your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to our legal retention obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking "Unsubscribe" in any email or by contacting us directly.
  • Data Portability: Request a structured, machine-readable copy of your data where technically feasible.
  • Restriction or Objection: Request that we restrict or stop processing your data in certain circumstances.

To exercise any of these rights, or if you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Blue Nook Realty — Privacy Team
101 E 129th St, 2nd Floor, New York, NY 10017
Email: info@bluenookrealty.com
Phone: 315-666-6688

We will respond to all verifiable requests within 30 days. Blue Nook Realty reserves the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. Material changes will be communicated via a prominent notice on our website or directly to registered users. Your continued use of our website following any update constitutes your acceptance of the revised policy.